Support

If you ever need a hand, Logical Developments provides support for all of our software. To do so, we use TeamViewer to provide real time, remote software support to our clients.

TeamViewer shows us what you see on your computer, allowing us to guide our clients through their support call, which lets us give the quality support you're after.

The link below take you to a download page which will download the TeamViewer client.

Download TeamViewer.
TeamViewer quick support login screenshot

Login

Register here

Pricing

View a comprehensive breakdown of our price list, fees and the development cycle.

Updates

Get only the updates

$495 per annum

Updates & Support

Get updates and 10 hours of support

$1760 each

Nitty Gritty (Terms & Conditions)

All prices include GST.

Support hours may be applied to any possible support or development charges.

All support is perpetual until cancelled.

Updates

Invoiced annually

on the

1st February.

Updates & Support

Unused updates expire after 12 months.

When the balance drops below 2 hours, an additional 12 hours of support is charged.
As hours are consumed, a report is issued detailing their usage.

Support hours are available in blocks of 10 hours.

Hours are prepurchased.

Warranty

30 Day Warranty Period.

If reported within 30 days, faulty software will be fixed free of charge.

Free automatic updates for the first 30 days.